This Shipping Policy explains how orders placed and are processed, shipped, and delivered to customers across India.
1) Our Shipping Partner
- All orders get shipped via India Post (Speed Post).
- This allows us to deliver to every serviceable pincode in India, including remote and rural areas.
2) Order Processing Time
- Orders are typically processed, packed, and dispatched within 1 to 7 business days.
- Dispatch operations are carried out from Monday to Friday, excluding public holidays.
3) Shipping Rates
- Shipping charges are not flat-rate.
- The final shipping cost is calculated at checkout based on the total weight and dimensions of the package, in accordance with India Post weight slabs.
4) Estimated Delivery Timelines
- Most orders are delivered within 7 to 15 business days after dispatch.
- Delivery timelines may vary depending on your location and local India Post operations.
5) Tracking Your Shipment (via WhatsApp)
- Once your order is handed over to India Post, we will share the Consignment Number and tracking link directly on your registered WhatsApp number.
- You can use this number to track your shipment on the India Post Consignment Tracking portal.
6) Delivery Attempts
- If you are unavailable at the time of delivery, the postman may leave a delivery notice.
- The parcel may be held at your local post office for a limited time before being returned. Please monitor WhatsApp tracking updates carefully.
7) Damages & Unboxing Video
- As shipments travel through the national postal network, we require a clear, uncut unboxing video to support any claims for damage that may occur during the 7–15 day transit period.